How It Works

Your journey to an energy-efficient, comfortable home is simple. We guide you through every step, from initial assessment to ongoing support.

1

Book an Energy Audit

Start your energy efficiency journey with a comprehensive home energy audit. Schedule online or call us—we'll find a time that works for you.

What to Expect:

  • Quick online booking (takes 2 minutes)
  • Flexible scheduling including weekends
  • Confirmation email with preparation tips
  • Reminder 24 hours before your appointment
Pro Tip: Have your last 12 months of energy bills ready—it helps us analyze your usage patterns.
Suggested: Person booking online / Calendar interface
2

Receive Your Energy Report

Our certified energy advisor conducts a thorough 3-4 hour assessment of your home, using advanced diagnostic tools to identify every opportunity for improvement.

Your Report Includes:

  • Thermal imaging results showing heat loss areas
  • Insulation assessment for all areas
  • HVAC system efficiency analysis
  • Prioritized list of recommended upgrades
  • Estimated costs and potential savings for each improvement
Delivered within 48 hours Comprehensive PDF report + follow-up consultation call
Suggested: Sample energy report / Thermal imaging results
3

Get Heat Pump Recommendations

Based on your energy audit results, we provide personalized heat pump recommendations tailored to your home's specific needs and your budget.

Our Consultation Covers:

  • Heat loss calculations specific to your home
  • Best heat pump type for your situation
  • System sizing to ensure comfort in Canadian winters
  • Brand and model recommendations
  • Total project cost and expected ROI
No Pressure: We provide options and recommendations—the decision is always yours.
Suggested: Consultant meeting with homeowners / Heat pump comparison chart
4

Professional Installation

Once you've made your decision, our certified installation team handles everything—from permits to final commissioning. Most installations are completed in 1-2 days.

Installation Day:

  • Team arrives on time with all equipment
  • Protection of your home (floors, walls, furniture)
  • Professional installation following manufacturer specs
  • All electrical and ductwork modifications included
  • System testing and commissioning
  • Complete cleanup—we leave your home spotless
  • Hands-on training on your new system
  • All warranty documentation provided
100% Satisfaction Guarantee If you're not completely satisfied, we'll make it right.
Suggested: Installation team at work / Completed heat pump installation
5

Ongoing Support

Our relationship doesn't end at installation. We provide continued support to ensure your system delivers maximum comfort and savings for years to come.

After Installation:

  • 30-day follow-up to ensure everything is perfect
  • Seasonal maintenance reminders
  • Priority service for any issues
  • Annual efficiency check-ins
  • Optional maintenance plans for worry-free operation
Phone Support
Email Support
Video Calls
Suggested: Happy family in comfortable home / Customer support team

Your Path to Energy Efficiency

From first contact to enjoying your new system—here's what to expect.

Day 1

Initial Contact

Book your audit

Week 1-2

Energy Audit

On-site assessment

Week 2

Report & Consultation

Review findings

Week 2-3

Quote & Decision

Choose your system

Week 3-5

Installation

1-2 day install

Ongoing

Enjoy Savings!

Lower bills, better comfort

Common Questions

Get answers to the most frequently asked questions about our process.

A comprehensive energy audit typically takes 3-4 hours. This includes a thorough inspection of your home, thermal imaging, and discussion of findings with you. You don't need to be present the entire time, but we recommend being available for the beginning and end of the assessment.

Yes, a few simple preparations help: ensure access to your attic, basement, and mechanical room; close all windows and exterior doors; and have your energy bills ready for review. We'll send detailed preparation instructions when you book.

Installation timing depends on equipment availability and our schedule. Typically, we can schedule installations within 1-3 weeks of receiving your approval. During peak seasons (spring and fall), lead times may be slightly longer.

Yes! We exclusively recommend cold-climate heat pumps rated for Canadian winters. Modern cold-climate heat pumps operate efficiently down to -25°C to -30°C. We size systems appropriately and may recommend backup heating for the coldest days in extreme climates.

Ready to Get Started?

Take the first step toward a more comfortable, energy-efficient home. Book your energy audit today.